Practical guides for strata committees, building managers and FM teams: invoices, call-out charges, contracts, records, compliance and budgeting. No jargon, no scare tactics, written from the building's side of the table.
Five points to check before any lift invoice is approved, and none of them need lift expertise.
The distinction that settles most call-out disputes, and the one polite question worth asking.
The one-page lift summary that answers committee questions before they are asked. Free template included.
Good lift oversight for the average building is four habits, not a department.
The notice window, the records and the baseline: three things that make a switch orderly.
Five questions to put to anyone offering independent lift advice, with our own answers underneath each one.
The coverage is in the exclusions at the back of the contract, and they are worth reading twice.
The service history, dockets and callback log describe your asset, and you have the right to see them.
Registration, safe-to-operate evidence and maintenance records: what to keep on file and why.
Lift replacement timing is usually decided by the control system, not the machinery. Plan for that.
One account manager, hundreds of buildings. Where your building sits on the list, and one question that tells you.
LPM is live across AU and NZ and onboarding new portfolios. Request access and we'll set you up, or see it for yourself first with a free audit.