Your maintenance company knows your lifts, and its technicians' advice on faults and safety is valuable. The difference is whose side the advice is on. The company that maintains your lifts also prices the contract, the repairs and the upgrades. An independent lift consultant works only for the building owner, so it can check those prices and recommendations before you commit.
LPM doesn't sell, install or service lifts, and its only paying client is the building owner.
Side by side
| Your maintenance company | LPM (independent) | |
|---|---|---|
| Who they work for | The contract with you, and their own business | The building owner only |
| Sells maintenance, repairs or upgrades? | Yes | No. LPM doesn't sell, install or service lifts |
| How they're paid | The maintenance contract, repairs and upgrade work | A flat monthly fee per contract, or a fixed fee for audits and modernisation, never a percentage of the works or the savings |
| Best for | Faults, breakdowns, entrapments and day-to-day servicing | Checking contracts, invoices, tenders, upgrade proposals and capital plans |
When your maintenance company is the right call
Breakdowns, entrapments and anything to do with safety on the day. Call them first. LPM doesn't replace your maintenance contractor.
When an independent view helps
- A maintenance contract is up for renewal, or might roll over.
- Invoices keep climbing.
- You have been handed a modernisation proposal you can't easily check.
- You want a tender run so the bids compare like for like.
Questions people ask
Is my lift company's advice wrong?
Not at all. It is just that the same company prices the work, so an independent check before you spend is sensible.
Does LPM replace my maintenance company?
No. You keep a maintenance contractor. LPM checks the contract, the invoices and the proposals on your side.
Who is behind LPM?
Founder Gareth Evans spent 18 years in the lift industry, including as Queensland Service Branch Manager at Otis, so he knows how the pricing is built.
Send the contract and the last three invoices. You get written findings inside 3 business days, and the free check has no obligation.
Get your Lift Savings ReportIf this raised questions about your own building, these are the services behind it: invoice audit, maintenance tender management, independent lift audit and modernisation consulting. LPM Lift Consultants works in person across Australia, including the Gold Coast and Brisbane, and with portfolios in New Zealand through the platform.