LPM reads and manages every contract, quote and invoice, the way a good lift consultant would. And whenever you want to talk to a person, you have direct access to Gareth, LPM's founder, who knows the service and upgrade side inside out.
LPM was founded by Gareth Evans after 18 years in the lift industry, across both service and new equipment. He has sat on the other side of the table, and built LPM so building owners get the same visibility their contractors have always had. Whenever you want to talk it through with a person, you talk to him, and he can advise you directly on service contracts and minor upgrades.
LPM covers the part of the lift lifecycle you deal with every month: the contract, the service, the invoices, the tenders and the upgrades. Independent, and always on your side.
Your agreement read end to end: fees, escalation caps, inclusions, response times and notice periods extracted, and the gaps that quietly cost you flagged clearly.
A structured lift maintenance tender from scope to award: every submission normalised to your scope and compared like for like on price, cover and terms.
Every invoice checked against your actual contract. Escalations above the cap, charges for covered work and unmatched visits flagged before you pay, not after.
Component-level forecasts of what will need replacing and when, validated against your repair history, so modernisation is planned and budgeted, never a surprise.
Inspection and audit reports tracked in one place, with obligations and actions visible, so you stay on top of AS 1735, EN 81-20 and Building Code of Australia obligations, and nothing sits unread in a drawer.
Multi-year agreements can roll over quietly if nobody is watching the notice window. LPM tracks expiry and notice dates so every renewal is a decision, not a default.
You never have to choose between a platform and a person. LPM is both, and they share the same view of your portfolio.
Reads every contract, quote, invoice and report the moment it lands. Answers any question about your lifts instantly, cites the clause she's drawing from, and never sends an hourly bill. Unlimited use is included with every contract on your plan.
Some things you'd just rather run past a person: awarding a tender, weighing an upgrade, or sense-checking a big charge. Any time you want to, you talk to Gareth directly.
Traditional lift consultancies do excellent work, and for a one-off major project a dedicated engagement can be exactly right. But a single condition report or contract review typically costs a few thousand dollars, so most owners only get independent advice at a moment of crisis. LPM turns that on its head: one flat monthly fee per lift maintenance contract, with the digital consultant, unlimited questions and human backup all included. Independent oversight for the other 364 days of the year.
If you are responsible for lifts, whether as a building manager, body corporate or strata committee, or facility management company, a lift consultant gives you independent expertise the contractor side has always had. Common triggers are a maintenance contract up for renewal, invoices that keep climbing, a modernisation proposal you can't easily verify, or a tender you want run properly. LPM gives you that continuously and affordably: a digital lift consultant that checks every document, plus direct access to the team whenever you want to talk something through. For specialist new-installation design work, a dedicated engineering consultancy is still the right call; for the contracts, invoices, tenders and upgrades you manage every month, LPM has you covered.
Traditional lift consultancy is typically engaged by the project, and a single condition report or contract review commonly runs from a few thousand dollars up to tens of thousands depending on scope and involvement. That model works well for major projects like a full modernisation. LPM takes a different approach for day-to-day oversight: one flat monthly fee per contract, with the platform and human help included.
Yes. LPM doesn't sell lift maintenance, parts, repairs or installations, and takes no commissions from contractors. Its only customer is the building owner or manager, so every recommendation, including confirming that a charge or quote is fair, is made in your interest. Independence also means impartial: when your contractor has it right, LPM says so.
More questions? See the full lift maintenance FAQ.
Start with a free audit of your own contract and invoices, request access to the platform, or talk it through with Gareth directly.