Contracts & Pricing Invoice Audit Activity & Planning Portfolio Ask Lola Get early access

LPM/Activity

Activity

Every dollar and every visit, accounted for.

The day-to-day of a lift portfolio (invoices, service visits, call-outs and inspections) captured, checked and connected. Nothing slips through, nothing gets paid twice.

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InvoicesMaintenanceCall-outsAudit reports

Invoice validation

Never pay an invoice you haven't checked.

Check every invoice against your contract, escalation cap and inclusions list. Overcharges, escalation creep and charges for things you already pay for are flagged before you pay.

Checked against inclusions: charges for items already covered by your contract are caught automatically.

Escalation-aware: the agreed cap is enforced; anything above it is flagged to the cent.

Hold & query in a click: flagged invoices come with the contract reference to back you up.

Invoice: April maintenanceELE-4471 · matched to contract

2 flagged

Monthly service fee

Matches contracted rate

$1,240

Escalation applied

Contract caps at 3.5% · billed 5.2%

+$180

Lubrication kit

Listed as included in your contract

$640

Flagged on this invoice$820checked against contract & inclusions

Hold & query

Maintenance tracking

Every visit tracked. Every credit flagged.

Log each service visit and LPM tracks completion against your contracted frequency. When visits are missed or short, it calculates the credit, automatically.

Built-in credit tracker: missed visits become a credit owed back, with the dollar figure ready to claim.

Frequency enforcement: know the moment a contractor falls behind the schedule you're paying for.

Signed-off history: a clean record of what was done, when, on every lift.

Maintenance: Q2Contracted: 6 visits / year

2 missed

Service visits

Completed on schedule

4 visits · signed off

On track

Missed against frequency

2 visits below contracted rate

Credit

Credit owed back this quarter$620auto-tracked from contracted frequency

Claim

Call-out management

Spot the lift that keeps breaking.

Every call-out logged with fault detail, response time and contract coverage. LPM watches for patterns, so a recurring fault becomes a warranty conversation, not a recurring bill.

Recurring-fault detection: the same problem three times is surfaced as a pattern, not three separate jobs.

Response times tracked: hold contractors to the response window in your contract.

Coverage status: know instantly whether a call-out should have been billed at all.

Call-out log: Lift 3Tower B · last 60 days

Recurring fault

14 Mar · Door not closing

Response 3h · covered by contract

Covered

2 Apr · Door not closing

Response 5h · over target

Repeat

19 Apr · Door not closing

Same fault · third time

Repeat

LolaPattern detected

Same fault, three times in 6 weeks

Three call-outs for one recurring door fault. LPM suggests pursuing a permanent fix or a part replacement under warranty, not another billed visit.

Audit & compliance

Inspections in, defects tracked out.

Import inspection and audit reports and LPM extracts every defect, ranks it by severity and tracks it through to rectification, each one linked to the lift it belongs to.

Severity triage: critical, major and minor defects separated so the urgent ones can't hide.

Rectification tracking: follow every defect to close-out, with nothing forgotten.

Linked to the lift: defects, call-outs and capital works all tie back to the same asset.

Inspection report: Tower BImported PDF · 5 defects

1 critical

Defects by severity

Governor overspeed test

Overdue, safety critical

Critical

Pit lighting

Below standard

Major

Handrail wear

Monitor next service

Minor

Rectification

Tracked to close-out

3 of 5 rectified · linked to Lift 3

In progress

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