LPM/About
About LPM

Independent advice for every lift decision.

LPM is a lift portfolio platform built on a simple conviction: the people who own and run buildings deserve clear, impartial information. We make the detail easy to access and understand, so every decision is an informed one.

Lift contracts, invoices, and capital plans contain a lot of detail, and it hasn't always been easy to access or understand them. LPM exists to change that: clear, impartial information that makes it simple to improve efficiency, reduce costs and stay compliant.

What we believe
Experience

Built on two decades
inside the industry.

LPM was founded by Gareth Evans after 18 years in the lift industry, including as Queensland Service Branch Manager at Otis. He has run the service organisation on the other side of the contract, so he knows how the pricing is built and where the extras hide. LPM has no ties to any lift company today, and works on fixed fees, never a share of what you save. Whenever you want to talk to a human, you talk to him.

Gareth Evans

We've written the contracts

How agreements are structured, how fees escalate, and where the details matter, and that knowledge is built into every check LPM runs.

We've run the service teams

Years managing maintenance operations mean LPM knows what a fair scope is, what a complete service visit looks like, and what reasonable response times look like.

We've priced the capital works

From modernisations to full replacements, with forecasts grounded in how this equipment ages and what comparable works typically involve and cost.

That experience is what the platform packages: information that used to be hard to access and harder to interpret, made clear. Better efficiency, lower costs, stronger compliance, and decisions made with the full picture in mind.

On your side

A different kind of oversight.

At LPM we know how busy you are, and we make sure lifts do not add to that load, staying across renewals, compliance and the day-to-day and giving you clear guidance whenever a decision lands on your desk.

Caught early, most issues are a conversation

Catching things early means problems surface when they are still minor. A missed visit is resolved this week, not disputed at renewal. When you are consistently across the detail, the contractor relationship stays professional and productive on both sides.

Clear language, at every step

Lift contracts are written for the industry. LPM translates them for the people who pay for them. Every clause, charge and obligation is explained clearly so you always know where you stand, without needing to become an expert first.

Lifts are one of a dozen things you manage

LPM checks every invoice, visit and obligation against your agreement and flags what needs your attention, so lifts are never the contract that catches you out.

What we stand for

Three things we won't compromise on.

Impartial, always

LPM does not sell, install or service lifts, and has no ownership or partnership ties to any lift company. We have no stake in the work we review, so our advice answers to you, and only you.

Transparent by default

Every flag, benchmark and recommendation shows its working and cites the clause or figure behind it. No black boxes.

On the owner's side

Built for the people who own and run buildings: managers, committees and FM teams. We work for you, so the information is always in your interest.

And one thing we simply have in place: professional indemnity insurance to $5 million, and public and product liability to $10 million. A certificate of currency is available on request. Independent advice is only worth having if the advisor stands behind it.

Get in touch

Want to talk it through?

Whether you manage one building or a national portfolio, we'd like to hear what would make your lifts easier to manage. We read every message.