/* Guide M12: The job called managing the lift contract */
const { GuideLayout } = window;

const sections = [
  { h: null, ps: [
    "Every lift maintenance agreement names two parties. One of them manages lift contracts for a living, with account managers, billing systems and a legal team behind the template. The other is the building.",
    "“Managing the lift contract” sounds like a job somebody has. In most buildings it is a job nobody has: the contract was signed years ago, it renews on its own, and it only gets read when something goes wrong. This guide sets out what the job actually involves when it is done properly, whoever ends up doing it.",
  ]},
  { h: "1. Read the agreement once, properly", ps: [
    "Fees, escalation method, inclusions, exclusions, response times, the renewal term and the notice window. One careful hour per contract term, with notes kept somewhere the committee can find them. Almost every later task on this page depends on this one having been done, because an invoice or a quote only has meaning next to the agreement it belongs to.",
  ]},
  { h: "2. Check each invoice before it is paid", ps: [
    "The period, the escalation, any additional work, the call-out lines and the rates, each compared with what the contract says. Minutes per invoice once the agreement is in front of you, and the single most valuable habit on this list. There is a separate guide on exactly how.",
  ]},
  { h: "3. Read quotes before they are approved", ps: [
    "Two questions for every quote: is any of this work already covered by the maintenance agreement, and is the scope described well enough to compare? A quote approved without those two questions is a decision made on trust alone, and it does not need to be.",
  ]},
  { h: "4. Watch the dates", ps: [
    "Most multi-year agreements renew automatically unless notice is given inside a set window, often 90 days or more before expiry. Registration and statutory inspection dates run on their own calendar. The job here is simply a list of dates, checked monthly, so that every renewal is a decision rather than a default.",
  ]},
  { h: "5. Keep the records", ps: [
    "Service dockets, callback history, quotes, invoices and correspondence, held by the building rather than scattered across inboxes. The service history describes your asset, and the moment it matters most is a changeover: of contractor, of strata manager, or of committee.",
  ]},
  { h: "6. Report to the committee", ps: [
    "One page, before each meeting: what happened, what it cost, and what needs a decision. It converts everything above from private diligence into something the committee can see and act on, and it is the difference between a question answered in the meeting and a question taken on notice.",
  ]},
  { h: "The cadence", ps: [
    "Monthly: invoices and the date list. Quarterly: a look at callback patterns and whether response times match the agreement. Annually: the escalation check when the new rate lands, the budget line for next year, and a longer look at where the lift sits in its life. None of it is difficult. All of it is easy to not do.",
  ]},
  { h: "Who holds it", ps: [
    "In practice the job lands with a strata or facilities manager who carries it alongside everything else on a large portfolio, or with a committee member who inherited it, or with nobody. That is not a criticism of anyone; it is the natural result of a technical contract sitting inside a generalist workload.",
    "The fix is to give the job a name. That can be a person in the building with the habits above, or software that does the checking, or an independent specialist engaged to hold the whole list. What does not work is assuming it is happening, because in most buildings, **nobody is doing this job at all**.",
  ]},
];

ReactDOM.createRoot(document.getElementById("root")).render(
  <GuideLayout
    slug="what-a-lift-contract-manager-does.html"
    datePublished="2026-09-09"
    title={<>The job called <span className="soft">managing the lift contract.</span></>}
    sub="Six tasks and a cadence. What lift contract management actually involves when it is done properly, whoever ends up doing it."
    sections={sections}
    cta={{
      title: "Prefer the whole job handled?",
      body: "LPM Managed takes every task on this page: forward the invoices, quotes and renewal notices, and get a committee brief before each meeting. Fixed monthly fee, scoped to your portfolio.",
      actionHref: "lpm-managed.html",
      actionLabel: "See LPM Managed",
    }}
  />
);